Help Desk

Welcome to the Mahanadi Spices Help Desk! Whether you need assistance with an order, have questions about our products, or just want to say hello, we’re happy to help. Find answers to common queries below or reach out to us directly.

Order Support

Q: How can I track my order?
Once your order is shipped, you will receive a confirmation email. You can also contact us with your order number for updates.

Q: Can I modify or cancel my order?
Yes, you can cancel or modify your order within 6 hours of placing it. Email us at mahanadispice@gmail.com with your order ID.

Returns & Refunds

Q: What if I received a wrong or damaged product?
We’re sorry! Please email us within 48 hours of receiving your order with photos of the item and your order number.

Q: How long do refunds take?
Refunds are processed within 7–10 business days after cancellation or product return confirmation.

Product Queries

Q: Are your spices natural and chemical-free?
Yes! All Mahanadi Spices are 100% natural, preservative-free, and directly sourced from trusted farmers.

Q: What is Mahanadi Garam Masala made of?
Our signature Mahanadi Garam Masala is a blend of premium spices handpicked and roasted to perfection.

Contact Us

Still need help? We’re happy to assist!

📧 Email: mahanadispice@gmail.com
📞 Phone/WhatsApp: +91 9685527150
📍 Address: Bazar Chouk, Nankatthi, Chhattisgarh 491001
⏱ Support Hours: Monday – Saturday, 10 AM to 6 PM