L o a d i n g

Shipping Policy

1. Order Processing

All orders placed on our website are processed within 1–2 business days (excluding Sundays and major Indian holidays).
In rare cases—such as during festivals, extreme weather, or unexpected spikes—processing may be delayed by an additional 1–2 days.

2. Shipping Service & Delivery Time

We ship across India via trusted courier partners.
Typical delivery timeframes post-dispatch:
- Metro & Tier I cities: 1–2 days
- Tier II & III towns: 2–4 days
Remote or less accessible areas may take up to 5 days for delivery.

3. Shipping Charges

Orders above ₹599 qualify for free standard shipping anywhere in India.
A flat shipping charge of ₹49 applies on orders below ₹499.

4. Order Tracking & Notifications

Once your order ships, we send a confirmation email with courier details and a tracking link.
You can track your order real‑time via the courier’s website.

5. Failed Delivery or Returns

If a package is returned due to incorrect address, non‑availability, or refusal at delivery, you will be notified.
To resend, you’ll be charged for new shipping unless the return was due to our error.
Refunds (if applicable) exclude original shipping costs and any return transport fees.

7. Damaged or Missing Items

Please inspect your order upon delivery.
In case of damage or missing items, notify us within 24 hours of receipt at:
- mahanadispice@gmail.com
- Include your order number, photos of the package, and details of the damage.
We will resolve it promptly—offering a replacement or refund depending on the situation.

8. International/Export Orders

Currently, we ship only within India.