Terms and Conditions

Effective Date: April 2, 2025

Welcome to https://mahanadispices.com (“Website”), operated by Mahanadi Spices, located at Bazar Chouk, Nankatthi, Chhattisgarh 491001, India. By accessing or using this Website, you agree to comply with and be bound by the following Terms and Conditions.

Please read them carefully before using our Website.

1. Acceptance of Terms

By using the Website, creating an account, or placing an order, you agree to these Terms and Conditions and our Privacy Policy. If you do not agree, please do not use this Website.

2. Use of the Website

You agree to use the Website for lawful purposes only and not to engage in any activity that may harm the Website or its users.

You may not:

• Interfere with the Website’s security or attempt to gain unauthorized access

• Use the Website to send unsolicited communications

• Upload or transmit viruses or any malicious code

• Copy, modify, or distribute any part of the Website without our written consent

3. User Accounts

To access certain features, you may be required to create an account. You agree to:

• Provide accurate and complete information

• Maintain the security of your login credentials

• Accept responsibility for all activities under your account

Mahanadi Spices reserves the right to suspend or terminate accounts at its sole discretion.

4. Product Information

We strive to display accurate product descriptions and pricing. However, errors may occur.

We reserve the right to:

• Correct any errors, inaccuracies, or omissions

• Change or update product information without prior notice

• Refuse or cancel any order placed for products listed with incorrect information or pricing

All prices are in INR unless otherwise stated.

5. Orders and Payments

By placing an order, you agree to pay all charges associated with that purchase. Orders are subject to availability and confirmation. You will receive an email confirmation upon successful payment and order placement.

We accept payments via secure payment gateways. We do not store your credit/debit card details.

6. Shipping and Delivery

We aim to dispatch orders promptly, typically within 1–3 business days. Delivery timelines may vary based on your location and external factors beyond our control.

We are not responsible for delays caused by shipping carriers or incorrect address details provided by you.

7. Returns and Refunds

Due to the perishable nature of our products, we only accept returns if:

• The product is damaged during transit

• You received the wrong item

If you experience an issue, please contact us within 48 hours of delivery at mahanadispice@gmail.com with photos and order details. Approved refunds will be processed back to your original payment method.

8. Intellectual Property

All content on the Website—including images, text, logos, graphics, videos, and product descriptions—is the property of Mahanadi Spices and is protected by copyright, trademark, and other intellectual property laws.

You may not use our content without express written permission.

9. Limitation of Liability

Mahanadi Spices shall not be liable for any direct, indirect, incidental, special, or consequential damages resulting from your use of, or inability to use, the Website or our products.

All products are provided “as is” without warranties of any kind, express or implied.

10. Indemnification

You agree to indemnify, defend, and hold harmless Mahanadi Spices and its affiliates, employees, and suppliers from any claims, liabilities, damages, or expenses resulting from your violation of these Terms or misuse of the Website.

11. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of India. Any disputes arising will be subject to the jurisdiction of the courts located in Durg, Chhattisgarh, India.

12. Changes to Terms

Mahanadi Spices reserves the right to update or modify these Terms at any time. Changes will be posted on this page with the updated effective date. Continued use of the Website constitutes acceptance of those changes.

13. Contact Us

If you have any questions or concerns about these Terms, please contact us at:

Mahanadi Spices
📍 Bazar Chouk, Nankatthi, Chhattisgarh 491001
📧 mahanadispice@gmail.com